Shipping policy

Last Updated: July 2026

We currently ship across India.

Processing Time

Customized products are usually prepared within 1–2 business days.

During festivals, promotional events, or peak seasons, processing may take longer.

Estimated Delivery Time

• Metro Cities: 2–5 business days
• Other Locations: 3–7 business days

Delivery times are estimates and may vary depending on courier operations.

Shipping Charges

Shipping charges are calculated during checkout.

Free shipping offers, if applicable, will automatically appear at checkout.

Order Tracking

Once your order is shipped, tracking details will be sent through Email, SMS, or WhatsApp.

Delivery Delays

While we strive to deliver on time, PremiumFactory is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.